Question 1

Are you a restaurant? Do you have a storefront?

Accepted Answer

No. We are a food delivery service that operate out of a kitchen when orders are placed. We do not have a physical dining/pickup location.

Question 2

Do you ship anywhere in Canada?

Accepted Answer

Our meal items are delivered locally (Edmonton & immediate surroundings). Our snack items are shipped anywhere in Canada.

Question 3

How do I place a meal order?

Accepted Answer

visit the "shop meal" page, choose from the available products and add to cart. At checkout, select your delivery date.

Question 4

When can I expect my order to be delivered?

Accepted Answer

Meal orders are delivered between 12pm-5pm. As we use a 3rd party delivery company and cannot guarantee the exact arrival time of your order, please arrange for someone to be present to receive it at anytime within those hours. You will be contacted when your meal arrives. If there is no response, it will be left at the address provided. We are not responsible for loss or damages to orders that have been dropped off. We recommend monitoring your phone during delivery hours.

Question 5

Can I pick up my order?

Accepted Answer

At this time, we are only able to offer delivery services. Our meals are delivered by a 3rd party delivery service. See more about our no contact delivery

Question 6

Do you offer same day delivery?

Accepted Answer

No. Order by 10pm to have it delivered the following day. Orders after this time will be pushed over to the next delivery date.

Question 7

Can you customize meals upon request?

Accepted Answer

No our recipes are standard. However, we can accommodate the following by request: Halal meat option, spice level or oil quantity. Indicate this in the notes section at checkout if needed.

Question 8

Can I order something that you don’t have on your menu?

Accepted Answer

No, but we are open to suggestions and will try to add it to our menu if there are a lot of requests for it.

Question 9

Why can't I place an order to be delivered on some dates?

Accepted Answer

If a date has been blocked off in our calendar, it means we have reached the maximum order amount or we are not operating on those dates. Please select another date that is available for delivery.

Question 10

Can I order for someone in Edmonton if I don’t live there?

Accepted Answer

Yes. Please provide the address and a number for the recipient and ensure that they are home to receive the order you have placed.

Question 11

Is there a minimum amount of order required?

Accepted Answer

No there is no minimum amount of order required

Call, Text, or WhatsApp +1-587-501-2852

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